Wael Barsoum — Transforming Healthcare While Tripling Your Companies' Growth Through People

Joining your host, Oz Rashid, is Wael Barsoum, President and Chief Transformation Officer of Healthcare Outcomes Performance Co. (HOPCo). Previously, Wael was President and CEO of Cleveland Clinic and, under his leadership, growth at the clinic tripled, so we were especially excited to hear his thoughts about hiring.

Oz and Wael discuss discretionary effort, and that when you build a strong corporate culture, discretionary effort becomes the standard.

Leadership training is important because, as a leader, you have to model the behaviors that you want to see in the rest of the organization.

Wael shares what’s important to him when hiring: the staying power of a candidate, and that a leadership team should be complementary and embrace diversity and inclusion.

The conversation also covers Wael’s interview style and process, and his favorite questions to uncover desired characteristics. Wael also discusses the kinds of questions he wants prospective hires to ask, and what candidates' questions tell him about what’s important to them. 

Connect with our host, Oz Rashid, on LinkedIn: https://www.linkedin.com/in/ozrashid. 

Learn more about MSH: https://www.talentmsh.com. 

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